Highmark Library Expectations

Highmark Library is a community space where everyone is welcome.

Our commitment is to insure that your visit is a pleasant and satisfying experience.

You can expect to:

  • Feel welcome and at ease in a pleasant environment.
  • Have access to a broad range of resources, and information.
  • Be clearly and effectively directed to the services you require.
  • Receive prompt and friendly assistance.
  • Receive service in confidence and without bias.
  • Be treated with respect and courtesy.
  • Know your privacy is respected.


We ask you assist us by:

  • Be considerate of other library visitors and respect their rights.
  • Treat staff with respect and courtesy at all times.
  • Treat the library facilities and property with care.